Frequently Asked Questions
Everything you need to know about your R+L Carriers gear.
How long will it take to receive my merchandise?
Standard orders are processed within 2-3 business days. Shipping times vary by location, but most domestic orders arrive within 5-7 business days via our reliable freight and parcel network.
What is your return policy for apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that custom-branded or clearance items are final sale.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number. You can use this number on our website to see the real-time status of your delivery.
Do you offer bulk discounts for corporate events?
Yes, we offer special pricing for large volume orders intended for team building or corporate events. Please contact our support team directly for a custom quote.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How do I ensure I select the right size?
Each product page includes a detailed size chart. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure a perfect fit.